Laptop screen showing Qikserve digital ordering platform
QikServe

Touchless ordering and payment solutions for the hospitality industry

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Position & Position, Company

About QikServe

Multi-channel self-service order and payment solutions for the hospitality sector. Transforming the customer experience, reducing staff costs, and boosting sales. 

Founded in 2011 by entrepreneurs Daniel Rodgers and Ronnie Forbes, QikServe is the enterprise platform for guest self-service in hospitality. Using any channel from kiosks and tablets to web and mobile apps, hospitality operators can provide powerful in-store solutions from ordering to payment, giving guests the convenience to order and pay for their food and drinks whenever and however they want.

In 2018 GCV co-invested into QikServe alongside Maven Capital Partners in a funding round that exceeded its initial target and resulted in a fundraise of £2.6 million.

Qikserve
Sector

Fintech 

Total Investment

Latest Investment

September 2018

Current Status

Growth Phase

Asset Class

Venture Capital

Funding Rounds

1

Companies We've Backed

Ambitious businesses with high growth potential.

We always look for the businesses that can make an impact; the businesses that can make a difference. Since launch, we've built a portfolio of a dozen companies across banking to threat intelligence and each continues to thrive to this day.

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Intelligence Fusion

Intelligence Fusion

Sector: SaaS
Investment Type: Equity
Investment to Date: £ 556,800
Tax Schemes: EIS, SEIS
Learn more about Intelligence Fusion
QikServe

QikServe

Sector: Fintech
Investment Type: Equity
Investment to Date: £ 2,624,694
Tax Schemes: EIS
Learn more about QikServe
n-gage.io

n-gage.io

Sector: SaaS
Investment Type: Equity
Investment to Date: £ 803,963
Tax Schemes: EIS, SEIS
Learn more about n-gage.io
Atom Bank

Atom Bank

Sector: Fintech & Banking
Investment Type: Equity
Investment to Date: £ 1,100,000
Learn more about Atom Bank
Hive HR

Hive.Hr

Sector: HR Tech
Investment Type: Equity
Investment to Date: £ 1,453,000
Tax Schemes: EIS, SEIS
Learn more about Hive.Hr
Finance Nation

Business Finance Market (trading as Finance Nation)

Sector: Fintech & Banking
Investment Type: Equity
Investment to Date: £ 1,303,855
Tax Schemes: EIS, SEIS
Learn more about Business Finance Market (trading as Finance Nation)
Cathedral Gates

Cathedral Gates

Sector: Property
Investment Type: Equity & Debt
Investment to Date: £ 2,000,000
Learn more about Cathedral Gates
Middleton Waters

Middleton Waters

Sector: Property
Investment Type: Equity & Debt
Investment to Date: £ 7,000,000
Learn more about Middleton Waters
The Langtons

The Langtons

Sector: Property
Investment Type: Equity & Debt
Investment to Date: £ 3,000,000
Learn more about The Langtons
Thorpe Paddocks

Thorpe Paddocks

Sector: Property
Investment Type: Equity & Debt
Investment to Date: £ 6,000,000
Learn more about Thorpe Paddocks
GCV

Growth Capital Ventures

Sector: Fintech
Investment Type: Equity
Investment to Date: £ 2,381,069
Tax Schemes: EIS, SEIS
Learn more about Growth Capital Ventures
Finexos

Finexos

Sector: Fintech & Banking
Investment Type: Equity
Investment to Date: £ 2,096,414
Tax Schemes: EIS
Learn more about Finexos
Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment and you are unlikely to be protected if something goes wrong.
Risk Summary

Estimated reading time: 2 min

Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

What are the key risks?

  • You could lose all the money you invest
  • Most investments are shares in start-up businesses or bonds issued by them. Investors in these shares or bonds often lose 100% of the money they invested, as most start-up businesses fail.
  • Checks on the businesses you are investing in, such as how well they are expected to perform, may not have been carried out by the platform you are investing through. You should do your own research before investing.

You won't get your money back quickly

  • Even if the business you invest in is successful, it will likely take several years to get your money back.
  • The most likely way to get your money back is if the business is bought by another business or lists its shares on an exchange such as the London Stock Exchange. These events are not common.
  • Start-up businesses very rarely pay you back through dividends. You should not expect to get your money back this way.
  • Some platforms may give you the opportunity to sell your investment early through a 'secondary market' or 'bulletin board', but there is no guarantee you will find a buyer at the price you are willing to sell.

Don't put all your eggs in one basket

  • Putting all your money into a single business or type of investment for example, is risky. Spreading your money across different investments makes you less dependent on any one to do well. A good rule of thumb is not to invest more than 10% of your money in high-risk investments. Learn more here.

The value of your investment can be reduced

  • If your investment is shares, the percentage of the business that you own will decrease if the business issues more shares. This could mean that the value of your investment reduces, depending on how much the business grows. Most start-up businesses issue multiple rounds of shares.
  • These new shares could have additional rights that your shares don't have, such as the right to receive a fixed dividend, which could further reduce your chances of getting a return on your investment.

You are unlikely to be protected if something goes wrong

  • Protection from the Financial Services Compensation Scheme (FSCS), in relation to claims against failed regulated firms, does not cover poor investment performance. Try the FSCS investment protection checker.
  • Protection from the Financial Ombudsman Service (FOS) does not cover poor investment performance. If you have a complaint against an FCA-regulated platform, FOS may be able to consider it. Learn more about FOS protection here.

If you are interested in learning more about how to protect yourself, visit the FCA's website here.

For further information about investment-based crowdfunding, visit the crowdfunding section of the FCA's website here.

Driving Growth.
Creating Value.
Delivering Impact.

Backed by

Growth Capital Ventures (GCV) is backed by funds managed by Maven Capital Partners, one of the UK’s leading private equity and alternative asset managers.